Privacy policy

At Liv Muztang, we understand that products related to intimate wellness require the highest level of privacy and discretion.
Your personal information is handled with strict confidentiality and is never publicly disclosed.

This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our website.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

You may browse most parts of our website without sharing personal details. However, when you place an order, contact us, or subscribe, we may collect limited information required to serve you properly.

A. Information You Provide

When you purchase or contact us, we may collect:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Payment details (processed securely via payment gateway)

  • Order preferences

  • Health concerns voluntarily shared with our doctor support team

We only collect the minimum information necessary to deliver products and support services.

B. Automatically Collected Information

When you visit our website, certain technical data is collected automatically:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on the website

  • Referral source

This helps us improve website performance and user experience.

C. Sensitive Purchase Privacy

Orders related to sexual wellness are treated as strictly confidential:

  • No product name is mentioned on the outer packaging

  • Billing descriptors are neutral

  • Your concern or consultation details are never shared

2. How We Use Your Information

We use your information only to:

  • Deliver your orders

  • Provide doctor consultation and support

  • Respond to queries

  • Improve product experience

  • Send order updates

  • Provide optional offers (only if you consent)

We do not sell or rent your personal data to advertisers.

3. Cookies & Tracking Technologies

Our website uses cookies to:

  • Keep items in the cart

  • Remember preferences

  • Improve website performance

  • Show relevant product information

You can disable cookies from your browser settings, but some features may stop working properly.

4. Advertising & Remarketing

We may show advertisements to users who visited our website using platforms like Google or Meta.
This does not reveal your identity or personal medical concerns to anyone.

You may opt out anytime from ad settings in your browser or platform preferences.

5. Sharing of Information

We only share necessary data with trusted partners required to operate services:

  • Courier partners (for delivery only)

  • Payment gateways (secure processing)

  • Doctor consultation team (confidential support)

We never disclose your intimate health concerns publicly or to unrelated third parties. Information may be disclosed only if required by law.

6. Communication & Consultation Privacy

If you contact our support or doctors:

  • Conversations remain confidential

  • No call recordings are shared externally

  • Health discussions are used only for guidance and support

You can request deletion anytime.

7. Data Retention

We keep your information only as long as required for:

  • Order fulfillment

  • Legal compliance

  • Customer support

After that, the data is securely deleted.

8. Your Rights

You can request at any time:

  • Access to your data

  • Correction of incorrect information

  • Stop promotional messages

  • Account deletion

Email: [company email]

9. Security Measures

We use industry-standard safeguards, including:

  • Secure servers

  • Encrypted payment processing

  • Restricted staff access

  • Confidential handling of sensitive orders

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this policy when required.
The latest version will always be available on this page.

12. Contact Us

For privacy-related concerns, contact: